Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with KHALTA Store. We are committed to delivering your order safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery time depends on your location:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders (if applicable).
  • Shipping charges, if any, will be displayed at checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in most serviceable locations across India.

Please ensure someone is available to receive the order at the provided delivery address.

Order Tracking

Once your order has been shipped, you will receive a confirmation message containing your tracking details.

You can use the tracking number to monitor your shipment until delivery.

Delivery Attempts

Our courier partner will generally make 2–3 delivery attempts.

If the order cannot be delivered after multiple attempts due to customer unavailability or an incorrect address, it may be returned to us.

Incorrect Address

Customers are responsible for providing accurate shipping information.

KHALTA Store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your package arrives damaged, opened, or with missing items, please contact us within 48 hours of delivery.

To help us resolve your request quickly, please provide:

  • Order ID
  • Photos of the product
  • Photos of the outer packaging
  • An unboxing video (recommended)

Shipping Delays

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier operational issues
  • Government restrictions

We appreciate your patience in such situations.

Contact Us

For any shipping-related questions, please contact us:

KHALTA Store

Website: https://khaltastore.shop

Email: taiseemkhan078600@gmail.com